PRIVACY POLICY

Last Updated: January 2, 2025

AVASpanish - We operate www.avaspanish.com (Quest Portal - Platform). This Privacy Policy explains how we collect, use, and protect your personal information.

1. INFORMATION WE COLLECT

We collect the following information when you use our Quest Portal Platform:

- Email address (for account login and authentication)

- Nickname/Username (displayed publicly on leaderboards)

- Learning progress data (XP, level, streak count, gold, exercises completed)

- Exercise performance data (scores, completion times)

- Login and usage timestamps

2. HOW WE USE YOUR INFORMATION

We use your information to:

- Provide personalised learning experience

- Track your progress and achievements

- Enable competition through leaderboards

- Send important account notifications (password resets, etc.)

- Improve our Platform based on usage patterns

3. DATA STORAGE AND SECURITY

Your data is stored securely using Supabase (EU-based servers, GDPR compliant).

- Passwords are encrypted and never stored in plain text

- All data transmission uses HTTPS encryption

- We implement industry-standard security measures

4. PUBLIC INFORMATION

The following information is visible to other users:

- Your nickname/username

- Your position on leaderboards

- Your level and total XP

Your email address is NEVER shared publicly.

5. THIRD-PARTY SERVICES

We use:

- Supabase for authentication and data storage

- Squarespace for website hosting

These services have their own privacy policies.

6. COOKIES

We use essential cookies for:

- Keeping you logged in

- Remembering your preferences

We do not use tracking or advertising cookies.

7. YOUR RIGHTS (GDPR)

You have the right to:

- Access your data (request a copy)

- Delete your data (request account deletion)

- Correct inaccurate data

- Opt out of public leaderboards

- Export your data

To exercise these rights, email: alvaro@avaspanish.com

8. CHILDREN'S PRIVACY

Our Platform is designed for students aged 13+. If you are under 13, you must have parental consent to use AVASpanish.

Parents can request deletion of their child's data by emailing us.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy. Changes will be posted on this page with a new "Last Updated" date.

10. CONTACT US

Questions? Email: alvaro@avaspanish.com

AVASpanish

Sheffield, United Kingdom